How to Write Effective Emails | Effective Email Techniques
Here are some tips for Effective Email Communication:
Use emails to express - NOT to impress
Content
- Write Meaningful Subject - Put maximum 5 words summary of message in the subject line. If you are forwarding a message, consider rewriting the subject line.
- Short Message - Don’t write more than one screen view. Write to the point. Consider text wrapping. Message shouldn’t exceed 70 characters per line. If it is likely to get forwarded, don’t put more than 60 characters per line.
Be polite - Email is a permanent record and can attract legal action. So before sending any ANGRY message, consider having a cup of tea, relax and then decide.
Attachments - Avoid big attachments. If possible, try to compress files using programs like Winzip or winrar. Don’t forget to mention file format of the attachment and program needed to open it.
Signature - Plain text - no jazzy graphics and html or rich text formatting. Signature shouldn’t run more than 5 lines. Do consider writing your full email address and contact number whenever required.
Intended Audience - Mark copies to only recipients who NEED to know. Never use “BCC - Blind Copies” in professional communication.
Letter Case - DON’T USE ALL CAPS - It means “SHOUTING”
Effective Email Techniques