Listening Skills Training
Posted on June 22nd, 2009
If you need a guide to produce listening skills content, this book will absolutely serve that purpose. However, trainers and other workplace learning professionals willing to look deeper into the content will find real gems that will help them bridge the gap between effective human communication and the processes workplace learning professionals use daily to get their jobs done. The author reminds us of the power of listening and how implementing these often neglected principles can translate into value for our clients and our organizations.
Much more often than we should, practitioners rush to add value, asserting a toolbox of services without deeply understanding the client needs. For consultants, for shared service providers, and for embedded trainers, Listening Skills Training should be a wake-up call. –Jim Haddock, Global Training Manager, Microsoft Health Solutions Group. Listening is the foundation of all communication (whether giving or receiving). Lisa Downs (more…)
Related Posts:
Tags: Barriers Listening Skills, Empathic Listening Skills, Interpersonal Listening Skills, Listening Skills Powerpoint, Listening Skills Seminar, Listening Skills Training Exercises, Listening Skills Workplace, Listening Skills Workshop
Filed under Listening Skills |
One Response to “Listening Skills Training”
-
lefuro Says:
August 25th, 2009 at 3:55 amlefuro…