What Book Should I Read To Improve My Communication Skills With People?
Posted on December 4th, 2009
I’m working at the bank. Mostly I deals with customers; however, I’m so poor at communication. Most of the time, I ask them about their weekends, their days, talked about the weather. While my other co-workers could talk to the customers about many things. I was wondering….if there is any books that could help communicate better with everyone, not just my customers. Other people could talk about anything and many topics, but I feel that I don’t have any topic to discuss about.
Is there any book that can help me to improve the people skills? communication skills?
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Tags: Book, Communication, Improve, People, Read, Should, Skills
Filed under Communication Skills | 2 Comments »
How Can People Migrate To An English Speaking Country Without Having To Speak English?
Posted on November 20th, 2009
I’m currently in Australia and I work in Retail here and recently have had so many customers who can’t speak english, don’t want to pay the price of the item but say they can’t speak english.
How is it that English speaking countries let migrants into the country without being able to speak our languge?
I am wanting to migrate to Japan but am finding it difficult as I can’t speak fluent Japanese, i can speak conversationally and i’m still learning i’m finding this very frustrating.
It just doesn’t seem fair… can anyone give me a reason why this is?
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Tags: Country, English, Having, Migrate, People, Speak, Speaking, Without
Filed under Speak English | 12 Comments »
Send: Why People Email So Badly
Posted on June 7th, 2009
Funny, engaging, and oh-so-practical, Send is the ultimate etiquette handbook for email, making David Shipley and Will Schwalbe the “Miss Manners” resource for the digital age. Full of practical insights, Send is an invaluable resource for anyone who uses email, and is guaranteed to help you “think before you click.”
We are not the only fans of this important book. We asked psychologist, science journalist, and bestselling author Daniel Goleman to read Send and give us his take. Check out his exclusive guest review below. –Daphne Durham
Daniel Goleman is an internationally known psychologist who lectures frequently to professional groups, business audiences, and on college campuses, and is the author of many bestselling books, including Emotional Intelligence and most recently, Social Intelligence.(more…)
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Tags: Badly, Better, Edition, EMail, Hardcover, People, Revised, Send
Filed under Effective Email Writing | 10 Comments »