I’m working at the bank. Mostly I deals with customers; however, I’m so poor at communication. Most of the time, I ask them about their weekends, their days, talked about the weather. While my other co-workers could talk to the customers about many things. I was wondering….if there is any books [...]

I’m currently in Australia and I work in Retail here and recently have had so many customers who can’t speak english, don’t want to pay the price of the item but say they can’t speak english.
How is it that English speaking countries let migrants into the country without being able to speak our languge?
I am [...]

Funny, engaging, and oh-so-practical, Send is the ultimate etiquette handbook for email, making David Shipley and Will Schwalbe the “Miss Manners” resource for the digital age. Full of practical insights, Send is an invaluable resource for anyone who uses email, and is guaranteed to help you “think before you click.”
We are not the only fans [...]